Puddletown Publishing Group, Inc. will create and maintain rewarding and respectful relationships with everyone we do business with.
Management and staff will foster a positive attitude and negativity will be left at the door. It’s always a great day at Puddletown Publishing Group and that attitude will permeate all of our dealings. We will not speak negatively of any competitor, cohort or author. We will hold independent contractors and authors to the same ethic.
Phones will be answered graciously. Voice messages and emails will be returned within the next business day. Correspondence will be friendly and professional. Meetings and appointments will be conducted on time.
Puddletown Publishing Group will create appreciation and incentive programs and host events for authors and business associates. These events will be entertaining, networking or educational in nature.
Puddletown Publishing Group will maintain a sustainable business culture. Paper will be used sparingly. We will recycle, reduce and reuse. Our buying decisions will reflect our green ethic.